Please note that this product cannot be shipped or delivered to a PO Box.
Our hot tub covers are shipped as "No Signature Required" in order to ensure they are delivered in a timely manner. Due to the large size of finished hot tub covers, we are unable to ship them to any P.O. Box addresses. Please ensure you are providing a physical delivery location during check out to prevent any delays in shipping your new cover to you.
Our Canadian-Made Replacement Hot Tub Covers Feature:
Warranty Coverage: HST Fabricating Custom Hot Tub Covers come with a 1 Year Limited Prorated Manufacturers Warranty. Tears, punctures, damage caused by excessive abrasion and damage due to natural causes are not a manufacturing defect, thus not covered under warranty. Warranty does not cover any labour charges, cost of lost water or chemicals, or any other damages that may occur.
Start a Warranty Claim:To begin a claim please email customerservice@poolsuppliescanada.ca with a photo showing the defect(s)/damage to your HST Fabricating Custom Hot Tub Cover and include a brief explanation of what occurred.
I wish you guys had someone who could come out to measure but did manage to get through the form and get a cover for our hot tub. We are more pleased with it than we anticipated in terms of quality and putting it on easily. The hot tub looks like new and we are experiencing a lot less evaporation with this better cover than the old one we had.
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