Our hot tub covers are shipped as "No Signature Required" in order to ensure they are delivered in a timely manner. Due to the large size of finished hot tub covers, we are unable to ship them to any P.O. Box addresses. Please ensure you are providing a physical delivery location during check out to prevent any delays in shipping your new cover to you.
Our Canadian-Made Replacement Hot Tub Covers Feature:
Warranty Coverage: HST Fabricating Custom Hot Tub Covers come with a 1 Year Limited Prorated Manufacturers Warranty. Tears, punctures, damage caused by excessive abrasion and damage due to natural causes are not a manufacturing defect, thus not covered under warranty. Warranty does not cover any labour charges, cost of lost water or chemicals, or any other damages that may occur.
Start a Warranty Claim:To begin a claim please email customerservice@poolsuppliescanada.ca with a photo showing the defect(s)/damage to your HST Fabricating Custom Hot Tub Cover and include a brief explanation of what occurred.
Very nice replacement cover at a fair price. Received product in about 11 weeks after original order. Cover appears to be well made and is thicker than the factory Hydropool cover that originally came when I purchased my tub. Opted to go with a darker charcoal as my previous cover was light great. Look and fit is fantastic. I particularly like the fact that I was able to customize the placement of the handles at no additional cost. Very good service and good communication was experienced. Would definitely order this cover again.
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